FAQ

FAQ2025-06-03T21:12:45+00:00

Frequently Asked Questions

Your guide to understanding how our personalized, clinically-proven exercise plans can help you recover faster and relieve pain, all from the comfort and privacy of your home. Discover how BJM Health offers affordable, at-home solutions for your health and wellness.

Is the app available for both employees and therapists?2025-06-03T14:59:24+00:00

Currently, it is designed for patients to access care; therapists have separate access for managing appointments and plans.

Can I read educational articles within the app?2025-06-03T14:59:07+00:00

Yes, the app provides curated articles and resources to support your rehabilitation and overall wellness.

What should I do if I haven’t consulted a therapist yet?2025-06-03T14:58:50+00:00

The app will prompt you to book your first consultation to start your personalised physiotherapy journey.

How do I access my session reports and progress?2025-06-03T14:58:34+00:00

Sign in to your app account to view detailed reports, exercise history, and therapist feedback anytime.

What is the ‘My Diary’ feature in the app?2025-06-03T14:58:18+00:00

‘My Diary’ helps you track your exercises, monitor progress, and learn tips to improve your joint and muscle health over time.

Can I choose my preferred physiotherapist in the app?2025-06-03T14:58:00+00:00

Yes, profiles of available therapists, including their expertise and schedules, are visible so you can select who suits your needs.

How do I book a physiotherapy session using the BJM Health app?2025-06-03T14:57:42+00:00

You can view therapist availability, select a convenient time slot, and book appointments directly through the app’s booking section.

How will I know if I’m improving?2025-06-03T14:57:13+00:00

Progress is monitored through the app, and regular check-ins with your physiotherapist help track pain levels, mobility, and recovery milestones

Can I access exercises for multiple conditions if I have more than one issue?2025-06-03T14:56:55+00:00

Yes. Your physiotherapist can combine treatment plans based on your complete condition profile.

Are all these condition-specific routines supervised?2025-06-03T14:56:38+00:00

Yes, all exercise plans are reviewed and approved by licensed physiotherapists, and app users can request support any time.

How do you address ankle and knee injuries?2025-06-03T14:53:57+00:00

We offer beginner-level rehab routines for Ankle Sprains and Knee Ligament Sprains to restore stability and function safely.

Can your programs help with joint conditions like Osteoarthritis?2025-06-03T14:53:29+00:00

Yes. Our care plans include mobility, strengthening, and pain management exercises specific to the affected joint.

Are spinal issues like Cervical Radiculopathy or Lower Back Pain covered?2025-06-03T14:13:27+00:00

Yes, we provide posture-focused, isometric, and mobility exercises to manage pain and support spinal health.

Is physiotherapy available for elbow issues like Tennis Elbow or Golfer’s Elbow?2025-06-03T14:13:02+00:00

Absolutely. We offer tailored recovery plans that target pain relief, mobility restoration, and long-term strength for both conditions.

Can I start exercises for my condition directly from the app?2025-06-03T14:12:37+00:00

Yes, once assessed by our physiotherapist, you’ll get access to guided exercise playlists suited to your condition and recovery stage.

What conditions does BJM Health provide rehabilitation for?2025-06-03T14:12:19+00:00

We offer customised exercise programs for many conditions including Achilles Tendinitis, Osteoarthritis, Lower Back Pain, Shoulder Impingement, and more.

Can small companies also partner with BJM Health?2025-06-03T14:06:40+00:00

Yes, we work with organisations of all sizes and customise solutions based on workforce needs and budget.

Do you help train staff on ergonomic best practices?2025-06-03T14:05:40+00:00

Yes, we offer workshops and webinars on posture, workstation setup, and movement routines for long-term workplace health.

How do employees access sessions—on-site or virtually?2025-06-03T14:05:18+00:00

All sessions are delivered online via secure video calls, making it ideal for hybrid or remote teams.

What are the benefits of offering physiotherapy to employees?2025-06-03T14:04:58+00:00

Reduced absenteeism, lower injury rates, improved posture, and higher productivity across job roles.

Can your physiotherapy programs be integrated into our existing employee wellness plan?2025-06-03T14:04:39+00:00

Absolutely. BJM Health’s solutions are customisable and designed to complement your ongoing health benefits.

Do you offer ergonomic assessments for corporate offices?2025-06-03T14:04:10+00:00

Yes, we conduct digital ergonomic evaluations and provide workspace improvement recommendations for onsite and remote teams.

Can I track my recovery progress digitally?2025-06-03T13:55:50+00:00

Yes, our app allows you to record improvements, session logs, and feedback for real-time therapist adjustments.

How is pain managed during rehab?2025-06-03T13:55:31+00:00

We focus on controlled movement, gentle progression, and education to prevent flare-ups while encouraging healing.

What surgeries do you support rehabilitation for?2025-06-03T13:55:10+00:00

We support rehab after orthopedic surgeries (knee/hip replacement, ACL, spine, shoulder), C-section and abdominal surgeries, cardiothoracic procedures (like bypass or valve surgery), and neurological surgeries (post-stroke, brain/spine operations). All programs are personalized to your recovery stage and condition.

Is virtual post-op rehab as effective as in-person therapy?2025-06-03T13:54:51+00:00

Yes, studies show comparable outcomes. Our guided sessions, progress tracking, and therapist support ensure effective recovery.

How soon after surgery can I begin virtual physiotherapy?2025-06-03T13:54:33+00:00

You can usually begin within a few days, based on your surgeon’s clearance and our physiotherapist’s assessment.

Do you provide physiotherapy after surgeries like joint replacement or spinal procedures?2025-06-03T13:54:07+00:00

Yes, we offer structured post-op rehab plans to help restore strength, mobility, and function safely at home.

How often should I do core strengthening exercises?2025-06-03T13:53:30+00:00

Most users benefit from 3–4 sessions per week, as advised by your physiotherapist based on your goals and recovery stage.

Will core rehab help with posture issues from long sitting hours?2025-06-03T13:53:11+00:00

Definitely. Strengthening the core improves spinal alignment and reduces slouching and fatigue during desk work.

Are these exercises suitable for beginners?2025-06-03T13:52:56+00:00

Yes, we tailor all plans based on your fitness level, gradually increasing intensity to avoid injury.

Can I do core exercises at home without equipment?2025-06-03T13:52:36+00:00

Yes, most routines are bodyweight-based and explained via video demos or live sessions—no special equipment required.

Is core strengthening part of recovery for back pain?2025-06-03T13:52:18+00:00

Absolutely. A strong core helps reduce back strain and is integrated into most spine rehab plans.

Do you provide programs to strengthen core muscles?2025-06-03T13:52:00+00:00

Yes, we offer customised routines to improve core stability, posture, and lower back support through safe, progressive exercises.

What benefits can I expect from regular chest rehab sessions?2025-06-03T13:51:23+00:00

You may experience improved lung function, reduced breathlessness, better stamina, and enhanced overall well-being.

Are these exercises safe for elderly patients?2025-06-03T13:51:04+00:00

Yes, all exercises are low-intensity, supervised virtually, and modified for age and respiratory limitations.

How do you monitor progress during breathing therapy?2025-06-03T13:50:45+00:00

We track your symptoms, session feedback, and breathing capacity using virtual check-ins and self-assessment tools on the app.

Is chest rehab suitable after COVID-19 recovery?2025-06-03T13:50:27+00:00

Yes, we help improve lung capacity and endurance through safe, progressive routines designed by respiratory-trained physiotherapists.

Can breathing exercises be done without any equipment?2025-06-03T13:50:06+00:00

Absolutely. Most exercises use guided techniques like diaphragmatic breathing and pursed-lip breathing, no equipment required.

Do you offer physiotherapy for respiratory conditions?2025-06-03T13:49:43+00:00

Yes, our programs include breathing exercises and chest expansion techniques for conditions like asthma, COPD, and post-viral fatigue.

How long before I see improvement in balance?2025-06-03T13:49:06+00:00

Most users notice better stability and confidence in 3–4 weeks with consistent sessions and daily practice.

Can I do these exercises if I have limited mobility?2025-06-03T13:48:47+00:00

Yes, we adjust all plans based on your ability, including chair-supported and low-impact movements.

What kind of exercises are included for fall prevention?2025-06-03T13:48:28+00:00

You’ll follow guided routines that include standing balance drills, leg strengthening, and posture correction

How does BJM Health assess fall risk remotely?2025-06-03T13:48:10+00:00

We evaluate balance, strength, and posture during your virtual consultation, and track progress via app-based tools.

Is fall prevention therapy suitable for seniors?2025-06-03T13:47:54+00:00

Absolutely. Our programs are tailored for older adults with a focus on gentle, safe movements and guided support.

Do you offer physiotherapy for improving balance and coordination?2025-06-03T13:47:23+00:00

Yes, our therapists design personalised balance training plans to improve stability and prevent falls.

How soon can I start exercises after a wrist sprain?2025-06-03T13:46:50+00:00

After your virtual assessment, your physiotherapist will guide you through safe early-stage mobility and recovery exercises.

Will I need physio tools like bands or balls?2025-06-03T13:46:32+00:00

Some routines may use simple props like resistance bands or therapy balls, all explained in-app with alternatives if needed.

How does BJM Health monitor my progress remotely?2025-06-03T13:46:16+00:00

Our app tracks your session feedback, pain levels, and progress to help physiotherapists adjust your care as needed.

Is therapy available for tennis elbow or golfer’s elbow?2025-06-03T13:45:41+00:00

Yes, we create condition-specific plans focused on reducing inflammation and improving arm function.

Are there specific exercises for wrist pain due to typing?2025-06-03T13:45:20+00:00

Absolutely. We offer guided routines via video sessions and app-based plans to counteract desk-related wrist strain.

Can you help with repetitive strain injuries in the wrist and elbow?2025-06-03T13:45:02+00:00

Yes, our programs include stretching, strengthening, and ergonomic adjustments to relieve overuse-related discomfort.

Will I need any tools or equipment for hand therapy?2025-06-03T13:44:16+00:00

Simple items like stress balls, rubber bands, or therapy putty may be suggested for certain exercises.

Are your hand therapy plans suitable for elderly users?2025-06-03T13:43:54+00:00

Yes, our routines are customised by age and condition, and can be done safely at home with virtual support.

What causes finger stiffness in desk jobs?2025-06-03T13:43:35+00:00

Prolonged typing or improper wrist posture can restrict mobility—we address this with posture fixes and hand stretches.

Is physiotherapy effective for arthritis in the hands?2025-06-03T13:43:11+00:00

Yes, we offer gentle movement, strengthening, and pain-relief strategies specifically for arthritic conditions.

Can you help improve finger mobility after injury or surgery?2025-06-03T13:42:48+00:00

Absolutely. Our therapists design progressive hand therapy routines to restore function and dexterity.

Do you offer treatment for carpal tunnel syndrome?2025-06-03T13:42:22+00:00

Yes, we provide digital therapy for carpal tunnel with exercises, splinting guidance, and ergonomic adjustments.

How soon can I expect relief from shoulder stiffness?2025-06-03T13:35:44+00:00

Most users notice improvement within 2–3 weeks with consistent therapy and ergonomic changes.

What if I feel pain during a prescribed exercise?2025-06-03T13:35:16+00:00

You can flag it in the app or during a live session—your therapist will adjust the plan to keep it safe and effective.

Are your programs suitable for desk-related arm and shoulder fatigue?2025-06-03T13:34:45+00:00

Yes, our plans include stretch breaks, posture alignment, and strengthening exercises to reduce repetitive strain.

How do you monitor shoulder or arm progress remotely?2025-06-03T13:34:20+00:00

We use regular check-ins, progress tracking tools, and wearable-guided feedback where applicable.

Can I get therapy for tennis elbow or wrist pain?2025-06-03T13:33:54+00:00

Absolutely. We address overuse injuries like tennis elbow and wrist strain with customized routines and recovery protocols.

Do you treat frozen shoulder or rotator cuff issues?2025-06-03T13:33:10+00:00

Yes, we offer targeted rehab plans for shoulder mobility, pain reduction, and strengthening through digital sessions.

Do you offer ergonomic assessments for office setups?2025-06-02T17:13:44+00:00

Yes, we provide remote ergonomic audits and guidance for both home and workplace setups to support spine health.

How long does it take to correct poor posture?2025-06-02T17:13:20+00:00

Improvements typically begin within a few weeks, depending on the severity and consistency of therapy.

Will I need any equipment for spine rehab at home?2025-06-02T17:12:56+00:00

Most exercises are bodyweight-based. If needed, we recommend simple, low-cost tools like resistance bands or cushions.

How does posture rehab work virtually?2025-06-02T17:12:19+00:00

You’ll receive customised exercise videos, real-time feedback, and posture tips through video consultations and digital follow-ups

Is your therapy suitable for slipped disc or cervical spondylosis?2025-06-02T17:11:56+00:00

Absolutely. We offer non-invasive rehabilitation plans tailored to spinal conditions, supervised by certified experts.

Can you help with back and neck pain from poor posture?2025-06-02T17:11:29+00:00

Yes, our programs include posture correction, ergonomic tips, and guided stretches for lasting relief.

How do I know if my joint issue needs surgery or physiotherapy?2025-06-02T17:10:38+00:00

Our initial consultation helps assess the condition; many cases improve significantly with conservative care and don’t need surgery.

Do you offer strengthening routines for chronic knee or hip weakness?2025-06-02T17:10:13+00:00

Yes, we provide strengthening, balance, and mobility plans designed to support long-term joint health.

Is your physiotherapy suitable for post-ACL or hip replacement recovery?2025-06-02T17:09:48+00:00

Absolutely. Our certified physiotherapists create rehab plans that adapt to your recovery stage and lifestyle.

How is ankle rehabilitation handled online?2025-06-02T17:09:26+00:00

Through guided video sessions, range-of-motion exercises, and therapist-led progress tracking via our app or platform.

Can I get help for knee pain due to sitting for long hours?2025-06-02T17:08:53+00:00

Yes, our digital program includes posture correction, mobility exercises, and ergonomic guidance tailored for desk-bound professionals.

What conditions do you treat for the knee, hip, and ankle?2025-06-02T17:07:56+00:00

We manage joint pain, arthritis, ligament injuries, sprains, and post-surgical recovery using personalised digital physiotherapy.

Is BJM Health available for individuals or only through employers?2025-06-02T17:07:04+00:00

Currently, our services are offered exclusively through corporate wellness partnerships.

How do I know which physiotherapist I’ll be assigned?2025-06-02T17:06:22+00:00

You’ll be matched based on your condition, goals, and schedule preferences.

Can I reschedule or cancel a session?2025-06-02T17:05:55+00:00

Yes, changes can be made through your dashboard at least 12 hours in advance.

Is a doctor’s referral required to start physiotherapy?2025-05-31T13:27:59+00:00

No, you can start directly. Our team performs an initial evaluation to determine your needs.

What happens during an online physiotherapy consultation?2025-05-31T13:32:51+00:00

Your physiotherapist will assess your condition over a secure video call and guide you through a customised care plan, including exercises and posture tips.

How do I book a physiotherapy session with BJM Health?2025-05-31T13:27:17+00:00

Sessions can be booked through our website or your company’s wellness coordinator. Once booked, you’ll receive a link for your online consultation.

How often should I do the exercises?2025-05-31T13:23:08+00:00

Exercising 3 to 5 times a week works well for most goals. Your BJM Health physiotherapist will adjust the frequency based on your needs, whether for pain relief, posture, or recovery.

Which trimester is best to start exercises?2025-05-31T13:21:00+00:00

The second trimester is usually the best time to begin, as energy levels improve and discomfort decreases.

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