Privacy Policy

BJM Health, Inc.: Notice of Privacy Practices

Protecting Your Health Information

At BJM Health, Inc., we are committed to protecting the privacy of your health information. This notice explains how we may use and disclose your health information, and how you can access it. Please read it carefully.

What Information Do We Collect?

We may collect information from you or about you when you:

  • Register for our services: We ask for your name, address, email address, height, weight, and other relevant health information.
  • Request care: We may collect your medical history, diagnoses, treatment records, lab results, and other relevant information from you and your other healthcare providers.
  • Share feedback or content: We may collect information when you provide feedback, reviews, or share content with us, like photos, videos, or stories.
  • Use our services: We may collect information about your device, browser, and how you use our services.
  • Communicate with us: We may record your phone calls, video visits, or emails with our team for quality assurance and training purposes.

How We Use and Share Your Information

We may use and share your health information for the following purposes:

  • Providing you with care: We may share your information with other healthcare professionals involved in your treatment.
  • Operating our organization: We may use your information for administrative, billing, quality improvement, and other operational purposes.
  • Billing for services: We may share your information with your health insurance plan to obtain payment for our services.
  • Appointment reminders: We may contact you to remind you of your appointments.
  • Health Information Exchanges (HIEs): We may participate in HIEs to share your information with other healthcare providers involved in your care.
  • Research and public health: We may use your information for research and to help improve public health.
  • Legal and regulatory compliance: We may share your information if required by law or regulation.
  • Other purposes: We may share your information for other purposes, such as organ donation, workers’ compensation, or responding to legal requests, only with your consent or as permitted by law.

Your Rights

You have the right to:

  • Access your health information: You can request a copy of your health information.
  • Correct your health information: You can ask us to correct any inaccurate or incomplete information in your records.
  • Request confidential communications: You can ask us to communicate with you in a specific way.
  • Limit use and sharing of your information: You can ask us to limit how we use or share your information.
  • Get an accounting of disclosures: You can ask for a list of the times we have shared your information.
  • Choose a representative: You can choose someone to act on your behalf.
  • File a complaint: You can file a complaint if you believe your privacy rights have been violated.

Your Choices

You have the right to choose how we share your information in certain situations, such as sharing information with your family or friends. You also have the right to opt out of:

  • Marketing communications: We will not use your information for marketing purposes without your consent.
  • Sale of your information: We will not sell your information.

Our Responsibilities

  • We are committed to protecting the privacy and security of your health information.
  • We will not use or disclose your information for marketing purposes or to sell it, unless you have given us permission.
  • We will notify you promptly if there is a breach of your information.

Changes to this Notice

We may update this notice from time to time. The most current version will always be available on our website at www.bjmhealth.com.

Contact Us

If you have any questions about this notice or your privacy rights, please contact our Privacy Officer at [email protected].

BJM Health, Inc.
5201 Great America Pkwy. Suite 200, Santa Clara CA 95054

Last Updated: September 4, 2024

Important Note for Users in India: This Notice is intended to comply with the Health Insurance Portability and Accountability Act (HIPAA) in the United States. We are committed to protecting the privacy of all our users, including those in India, and we will comply with all applicable laws and regulations in the countries where we operate.